State-endorsed Intrapersonal skills

Soft Skills: From Personal Growth to Leadership

Official programme title: “Soft Skills: From Personal Effectiveness to Leadership”

The programme was approved by Order No. 1429-A/2 of the Minister of Education, Science, Culture and Sport of the Republic of Armenia, dated 17 July 2026, as a modular supplementary education programme, and is delivered under the state reimbursement scheme.

What state endorsement means for you

High quality: the programme meets state educational standards.
Financial benefit: the right to an income tax refund on your tuition fees.
Up to AMD 100,000: reimbursement of tuition fees paid, in accordance with the procedure established by law.

The right to an income tax refund is granted under the social credit scheme, in accordance with the procedure established by the tax legislation of the Republic of Armenia.

State-endorsed Order No. 1429-A/2 of the Minister of Education, Science, Culture and Sport of the Republic of Armenia, dated 17 July 2026 View the order (PDF) →

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Photos from the course

Curriculum

180 hours: from Self-Regulation to Impact

The curriculum follows a logic of staged, sequential development, from personal self-regulation to organisational impact. The course consists of 4 programme modules that ensure comprehensive skills development.

Total: 180 hours
Modules: 4
Topics: 44
Practical: 69%

SS 01 Intrapersonal skills 45 hours
SS 02 Cognitive skills 45 hours
SS 03 Communication skills 45 hours
SS 04 Leadership and influencing skills 45 hours

Personal self-regulationOrganisational impact →

TheoryPracticalEach segment = 1 academic hour

SS 01 Intrapersonal skills 15 theory · 30 practice · 45 h

1 Introductions, programme overview, initial self-assessment 2
2 Self-awareness: values, strengths and areas for development 4
3 Personal SWOT analysis and feedback 6
4 Emotional intelligence: recognising and managing emotions 4
5 Resilience and stress management 3
6 Self-motivation and goal-setting (SMART model) 5
7 Accountability and personal responsibility 3
8 Time management and prioritisation 4
9 Continuous learning and an individual development plan (IDP) 3
10 Drawing up and presenting an individual development plan 7
11 Topic wrap-up, feedback 4

SS 02 Cognitive skills 12 theory · 33 practice · 45 h

1 Introduction to the module, types of thinking 2
2 Critical thinking: facts versus opinions, logical fallacies 6
3 Case analysis and reasoned discussion 4
4 Structured problem-solving models (PDCA, 5 Why, Root Cause) 6
5 Practical assignment: analysing a real problem 4
6 Decision-making: risk assessment and choosing between alternatives 4
7 Systems thinking: interconnections and cause-and-effect relationships 4
8 Creative thinking and idea generation 3
9 Innovative thinking and value creation 3
10 Strategic thinking: vision, goals, action map 5
11 Topic wrap-up, presentation of an analytical assignment 4

SS 03 Communication skills 13 theory · 32 practice · 45 h

1 Introduction to the module, fundamentals of communication 3
2 Active listening: techniques and barriers 5
3 Practical exercises in active listening 4
4 Empathy and emotional communication 3
5 Verbal and non-verbal communication 6
6 Teamwork and allocating roles within a team 3
7 Conflict management: styles and constructive solutions 4
8 Negotiation skills: the win-win approach 4
9 Intercultural communication 3
10 Influencing and presentation skills 6
11 Topic wrap-up, role play and feedback 4

SS 04 Leadership and influencing skills 16 theory · 29 practice · 45 h

1 Introduction to the module: the essence and styles of leadership 2
2 Leadership models and situational leadership 4
3 Self-leadership and influence without formal authority 3
4 Change management 4
5 Team development and team dynamics 3
6 Creating a psychologically safe environment 3
7 Mentoring and a feedback culture 6
8 Managing behavioural change 6
9 Value-creation mindset and results-oriented management 6
10 Digital literacy and the leader’s role in the digital environment 3
11 Final team project: solving a leadership challenge 5